Data protection

Privacy Policy

Controller

The controller responsible for data processing on this website is UGAREET SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, ul. Warszawska 6, 96-200 Rawa Mazowiecka, Poland (KRS 0001184640 · NIP 8351622151 · REGON 542262996). Contact for all data protection matters: info@ugareet.com, phone +48 459 567 900.

Transport enquiry form

When you send a transport enquiry, we process the details you enter: the requested service, loading and unloading location (country, postcode, city), cargo description, weight, number of pallets, preferred vehicle, loading dates and additional notes, as well as your name, company, email address, optional phone number and preferred language, together with a reference number generated by the website. We use this data to answer your enquiry, prepare an offer and coordinate the transport. Legal basis: Art. 6(1)(b) GDPR (steps taken at your request prior to entering into a contract) and Art. 6(1)(f) GDPR (our legitimate interest in answering business enquiries). Fields marked as required are needed to answer your enquiry; all other fields are optional.

Form delivery

The enquiry form is sent over an encrypted connection to the form service FormSubmit (formsubmit.co), which forwards the enquiry to us by email.

Transport partners

Where necessary to prepare an offer or to organise a transport, we share the required shipment details with selected transport partners. Contact details are only shared where this is needed for loading or delivery.

Contact by email or phone

If you contact us by email or phone, we process the details you provide to handle your request, on the legal bases named above.

Hosting and server logs

The website is hosted by IONOS. When you visit the website, the hosting servers process technically necessary data, such as your IP address, date and time of access, the requested page and browser information, in order to deliver the website and keep it secure (Art. 6(1)(f) GDPR).

Cookies and browser storage

This website does not use cookies, analytics or advertising trackers and does not load external fonts or scripts. It only stores your language choice in your browser's local storage (key “ugareetLanguage”) so the website remembers it. You can delete it at any time in your browser settings.

Retention

We keep enquiry data as long as it is needed to handle your enquiry and any resulting business relationship, and beyond that only for as long as statutory retention obligations (for example under tax and accounting law) require.

Your rights

You have the right to access your data, to have it rectified or erased, to restrict processing, to data portability and to object to processing based on our legitimate interests (Art. 21 GDPR). You also have the right to lodge a complaint with a supervisory authority — in Poland, the President of the Personal Data Protection Office (UODO). To exercise your rights, contact info@ugareet.com.